The Littlest Learners Privacy Policy

The Littlest Learners (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
 This Privacy Policy explains how we collect, use, and protect your personal data when you book or attend our classes, contact us, or visit our website.

 
1. Who We Are

We are The Littlest Learners, a company providing developmental playgroups for children aged 9 months to 2.5 years.
You can contact us at:
hello@thelittlestlearners.com

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).

 

2. The Information We Collect

We may collect and store the following information when you make a booking, attend a class, or contact us:

Information you provide:

  • Your name
  • Your email address and phone number
  • Your child’s name and age
  • Emergency contact details (if requested)
  • Any relevant medical or allergy information you choose to share
  • Payment or booking details (processed securely through third-party platforms such as Happity)
Information we collect automatically:

  • When you visit our website, we may collect limited technical information such as IP address, browser type, and pages visited (through cookies or analytics tools, if used).
 

3. How We Use Your Information

We use your information to:

  • Process and manage your class bookings
  • Communicate with you about classes, changes, or cancellations
  • Send reminders or updates related to your booking
  • Respond to enquiries or feedback
  • Ensure the safety and wellbeing of children during classes
  • Comply with legal and safeguarding obligations
We may occasionally contact you with news or updates about our classes — but only if you’ve opted in to receive them. You can opt out at any time by emailing hello@thelittlestlearners.com.


4. Legal Basis for Processing

We collect and use your data only where one or more of the following applies:

  • It is necessary for the performance of a contract (e.g., to deliver your booked class).
  • We have your consent (e.g., for marketing communications).
  • It is necessary to comply with legal obligations (e.g., health and safety).
  • It is in our legitimate interests to improve our services and communications.
 

5. How We Store and Protect Your Data

Your data is stored securely and only for as long as necessary to fulfil the purposes described in this policy.
 We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

 
6. Sharing Your Information

We do not sell or rent your personal information.
We may share limited information only with:

  • Happity, our booking platform, to process your booking securely.
  • Service providers (e.g., email or payment processors) who help us operate our business — they are required to keep your data safe and use it only for the intended purpose.
  • Authorities if required by law (e.g., safeguarding or health and safety incidents).
 

7. Data Retention

We will keep your information only as long as necessary for the purposes described above:

  • Booking and attendance records: up to 2 years
  • Financial records: up to 6 years, as required by law
  • Marketing contacts: until you unsubscribe or request deletion
After these periods, your data will be securely deleted.

 
8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data (“right to be forgotten”)
  • Object to or restrict processing of your data in certain circumstances
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
     
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If you wish to exercise any of these rights, please contact us at hello@thelittlestlearners.com.

 
9. Cookies and Website Analytics (if applicable)

If we use cookies or analytics on our website, we will:

  • Only use them to understand how visitors use our site and improve your experience.
  • Never use cookies to collect personal information without your consent.
     You can adjust your browser settings to refuse or delete cookies at any time.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
 The latest version will always be available on our website or by request.
 If we make significant changes, we will notify you by email or during the booking process.